Customer Assurance Pricing
The last thing you want with your heating and cooling system is to play a guessing game when it comes to the cost of repairs to your system. That’s why we offer you Customer Assurance Pricing. You’ll always know the cost of your repair up front with no surprises at the end of the job. First, we give you a diagnostic charge, which is the firm price for the service call and full diagnosis of your system. After we diagnose the problem, we give you a firm, up-front price for the repair, including all parts and labor.
Planned Service Agreement
Your heating/cooling system consumes more energy and is the most expensive appliance in your home to replace. It’s smart to keep it serviced. Our Planned Service Agreement customers agree that PSAs are a great way to let us take care of your heating/cooling system. Our computer tells us when to call you twice a year to completely service your home comfort system. We
use Customer Assurance Pricing to let you know up front the cost of any
necessary repairs – we don’t charge you by the hour, but by the repair. All repairs are warranted for one year. We promote Planned Service Agreements to reduce breakdowns, extend equipment life and ensure that your system is operating at peak performance. Planned Service Customers receive major discounts on necessary repairs and never pay overtime rates for emergency repairs.
Benefits of a Prepaid Planned Service Agreement
- Lower prices than calling for routine service
- 15% discount on necessary repairs
- Priority service; we take care of you first for repairs and emergencies
- No overtime rates when there must be emergency service nights, weekends, and holidays
- Scheduled maintenance keeps equipment running at its highest efficiency
- Extends the life of your equipment
- Reduces expensive repairs
- Reduces breakdowns during extreme temperatures
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